Sleak Docs

Core concepts FAQ

Using Sleak

Settings & Configuration

Integrations

Connect AI assistants (MCP)

Back to App

OverviewFAQ

FAQ

Answers to the questions we hear most often: sign-in, access, starting a conversation, analysis, data and security.

Here are answers to common questions about Sleak. If yours is not listed, write to us at support@sleak.ai.

Sign-in and access

Finding and managing content

Having conversations

Feedback and results

Data and security

Getting help

Last updated on 14 November 2026

Core concepts

How knowledge sessions, AI-Personas and programs help you learn, practise and improve.

Home

Your start page in Sleak: your next training, your monthly goal, getting started, your programs, quick training and the leaderboard.

FAQ

Sign-in and accessCopy Anchor Link

The sign-in code does not arriveCopy Link

I suddenly have no accessCopy Link

Finding and managing contentCopy Anchor Link

I see no personas or programs after signing inCopy Link

My colleagues can't see my personaCopy Link

I can't use a persona in a chatCopy Link

I can't delete a conversation typeCopy Link

Having conversationsCopy Anchor Link

The conversation does not start or dropsCopy Link

My microphone is not detected or I hear nothingCopy Link

Which browsers and devices are supported?Copy Link

The persona speaks the wrong languageCopy Link

A click does nothingCopy Link

Feedback and resultsCopy Anchor Link

The analysis is stuck or missingCopy Link

How is the score calculated?Copy Link

Why doesn't my conversation count for the mission?Copy Link

Who sees my conversations and results?Copy Link

Data and securityCopy Anchor Link

Where is our data processed?Copy Link

Are conversations recorded?Copy Link

Is our data used to train AI models?Copy Link

Is Sleak certified to ISO 27001?Copy Link

How do I delete users and their data?Copy Link

Getting helpCopy Anchor Link