Core concepts

Sleak teaches knowledge through personal, interactive sessions. You apply it in realistic role plays with AI-Personas. Scores, feedback and programs help you improve.

Learn knowledge

Practise conversations

Standard

Practice

Result

PresentationSlides and learning goals

Knowledge sessionThe coach teaches and asks

Learning goalsExplained or applied

Conversation typeGoal and scorecard

AI-PersonaA counterpart in a scenario

78Score0 to 100, feedback per criterion

ProgramLevels with missions

• Conversations with personas
• Knowledge sessionsComing soon

Learn in a knowledge sessionCopy Anchor Link

A presentation contains slides, a briefing for the coach and learning goals.

A knowledge session teaches this material through a voice conversation. The coach asks what you already know. It explains what is missing and checks every learning goal. You can interrupt with a question at any time.

Presentation

Knowledge session

Result

TapTable Pro: waiter mode

Learning goals

• You explain what waiter mode adds
• You split a bill at the table
• You know which plan includes it

CoachWhat do you already know about waiter mode?

YouCan guests still pay by QR code?

CoachYes. A table of four wants to pay separately. What do you do?

• You explain what waiter mode addsexplained
• You split a bill at the tableapplied
• You know which plan includes itexplained

Presentation

TapTable Pro: waiter mode

Learning goals

• You explain what waiter mode adds
• You split a bill at the table
• You know which plan includes it

Knowledge session

CoachWhat do you already know about waiter mode?

YouCan guests still pay by QR code?

CoachYes. A table of four wants to pay separately. What do you do?

Result

• You explain what waiter mode addsexplained
• You split a bill at the tableapplied
• You know which plan includes itexplained

Sleak saves your progress per learning goal, not a score.

See Knowledge to learn or Presentations to create the material.

Practise with an AI-PersonaCopy Anchor Link

A conversation type defines the kind of conversation, its goal and its scorecard. The scorecard groups criteria into phases.

An AI-Persona is one counterpart in one concrete scenario within that type. You lead the conversation by voice or chat. Personas within a type share its scorecard.

Conversation type

AI-Personas

Result

Cold call

Goal: a fixed follow-up date

ScorecardWeighting

1. 1. Opening

   Spark interest early1

2. 2. Explore needs

   Confirm a pain point1

3. 3. Booking & close

   Propose a specific date1

Vanessa Bruns

Owner, Café Bruns

Easy

Deniz Yılmaz

Owner, Cocktailbar Tiefgang

Medium

78

• Goal reached
• Transcript

• Spark interest early

  Name a benefit in your first sentence.

• Confirm a pain point

• Propose a specific date

Conversation type

Cold call

Goal: a fixed follow-up date

ScorecardWeighting

1. 1. Opening

   Spark interest early1

2. 2. Explore needs

   Confirm a pain point1

3. 3. Booking & close

   Propose a specific date1

AI-Personas

Vanessa Bruns

Owner, Café Bruns

Easy

Deniz Yılmaz

Owner, Cocktailbar Tiefgang

Medium

Result

78

• Goal reached
• Transcript

• Spark interest early

  Name a benefit in your first sentence.

• Confirm a pain point

• Propose a specific date

You receive a score from 0 to 100 and feedback per criterion. Sleak assesses the conversation goal separately from the score.

See Conversation Types, AI-Personas Management and Conversations for setup and results.

Improve through a programCopy Anchor Link

A manager assigns a program to people or teams. Its ordered levels contain missions with requirements for chosen personas.

Program

From first contact to contract

Missions in level 1

1. 1Book the demo
   • Knowledge sessionTapTable Pro: waiter modeComing soon
   • 3 conversationsScore above 70
2. 2Under time pressure
3. 3Value before discount
4. 4Restaurant group

Assigned to Sales SouthDue 15 Dec

• Knowledge sessionTapTable Pro: waiter modeComing soon
• 3 conversationsScore above 70

Assigned to Sales SouthDue 15 Dec

Programs currently use AI-Persona conversations. Knowledge sessions in programs are coming soon.

See Programs to train or Program Management to create and assign programs.

Support and workspaceCopy Anchor Link

• The AI Coach helps you prepare and improve in a chat using your results, company documents and web search.
• Analytics shows scores and training activity for people and teams.
• Your workspace holds your company's training content, users, roles and teams.