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OverviewUser ManagementUsers

Users

Invite people, assign roles, licenses and teams, handle join requests and remove users.

Open Settings → Users to invite people and assign roles, licenses and teams. Changes in the list apply immediately.

Owners and Admins can use this page.

Invite users

  1. Click Invite under Settings → Users.
  2. Enter email addresses separated by commas, spaces or new lines.
  3. Choose a Role. The default is Member.
  4. Choose a License if needed.
  5. Select teams under Add to team if needed.
  6. Enable Send invitation emails so people receive an email.
  7. Click Add users.

The results identify added people, existing members and missing license seats. Invitation emails use your language. … → Resend invitation sends an invitation again.

Tip

Choose the smallest role that fits the job. You can add rights later.

The user list

The list shows everyone in your workspace. Search by name or email, or filter by Teams, Role and Licenses.

ColumnWhat it showsWhat you can change
UserName and email. People who haven't signed up yet show only their email.Click to open the details.
TeamsThe person's teams, or No Team.Click to add or remove teams.
RoleThe person's roles. Team Leader shows if they lead a team.Click to change the roles.
LicensesThe person's license.Click to choose a license.
JoinedWhen the person joined, or Invited.Nothing
Last seenWhen the person was last active, or Online.Nothing

Joined and Last seen only appear when the Owner turned on Show User Activity. Read more in Compliance settings.

Import and export users

  1. Choose Import users in the arrow menu next to Invite.
  2. Click Download Template.
  3. Complete one row per person with name, email, role, licenses and teams.
  4. Click Next: Upload File.
  5. Upload the file.
  6. Check the preview.
  7. Click Import Users.

The template lists existing teams and licenses. The import accepts .xlsx files up to 10 MB. Existing members receive additional team assignments only. Their role and license remain unchanged.

Export users in the same menu downloads the user list as Excel.

Change a role

  1. In the person's row, click their role in the Role column.
  2. Choose one or more roles.

A person can have several roles, for example Admin and Content Manager. You can't give anyone a role that is higher than your own. Read more about the roles in Roles.

Assign a license

  1. In the person's row, click the Licenses column.
  2. Choose a license. Each license shows how many seats are taken, for example 3 of 10 seats.

Choose No license to take the license away. A license is required for training and management pages in the main app. Settings remain available according to the role.

Change multiple users

  1. Select people in the list.
  2. Choose the team, role or license change in the action bar.

A license assignment fails for the entire selection if there are not enough free seats.

Edit a user's details and teams

Click a person's name to open their details.

  • Under Details, click Edit to change first name, last name or email. Save with Save.
  • Under Team Assignment you add teams, remove teams and choose whether the person is Team Member or Team Leader.

A changed email address applies right away. The person signs in with the new address from then on.

Handle join requests

If people can request access to your workspace, Join requests appears at the top with the number of open requests. Owners and Admins also get an email for each new request.

  1. Click Join requests.
  2. Click Approve or Reject for each request. Approve all approves every request at once.

Approved people join as Members and get an email. If a license has a free seat, Sleak assigns it. Rejected people don't get an email. Read how to turn on join requests in Security settings.

Remove a user

  1. Open the menu … in the person's row.
  2. Click Remove from workspace.
  3. Confirm with Remove user.

The person loses access and their license right away. They are removed from all teams. Their data is deleted for good after 30 days. Until then, our support can restore it.

  1. RemovedAccess, license and teams gone
  2. RestorableBy our support
  3. DeletedAfter 30 days
If you invite the person again within 30 days, their account comes back.

Good to know

  • If you invite a removed person again within 30 days, their account comes back. Teams and licenses you assign again.
  • Only an Owner can appoint another Owner. The Owner role isn't offered in the invite dialog.

Last updated on 14 November 2026

MCP & API

Find out how to get API access for your workspace.

Teams

Create teams, add members, set team leads, and import or export teams.

On this page

Invite usersThe user listImport and export usersChange a roleAssign a licenseChange multiple usersEdit a user's details and teamsHandle join requestsRemove a userGood to knowRelated articles