Practice settings
Set the monthly training goal, turn on the leaderboard and decide which help users see during a practice conversation.
Open Settings → Practice to set the training goal, leaderboard and coach help. Owners and Admins can change these settings. Changes apply immediately.
Monthly training goal
| Setting | Effect | Default |
|---|---|---|
| Show the training goal | Shows each person's monthly progress on Home. | On |
| Goal per person and month | Sets the monthly minutes. Use − or + for steps of 10. | 120 minutes |
Leaderboard
| Setting | Effect | Default |
|---|---|---|
| Show the leaderboard | Shows the monthly EXP ranking on Home. | Off |
Names on the leaderboard follow Anonymize User Names under Compliance. See Home for the EXP rules.
Coach in practice
| Setting | Effect | Default |
|---|---|---|
| Conversation phase indicator | Shows current, completed and skipped phases. | Off |
| Offer answer help | Lets learners turn on suggestions for their next answer. | Off |
Practice conversation
Assessment
Conversation phase indicator
If turned on
Never
Offer answer help
If turned on and the person turns it on
Never
If both settings are off, users see no help while practising. Both are off by default.
Learners choose whether to use answer help when it is offered. Neither setting enables coach help in assessments.
Last updated on 14 November 2026