Conversations

Open Conversations to review your practice conversations or import a real conversation. You need a valid license.

Find a conversationCopy Anchor Link

Search by persona, company or conversation type. Filter by Type, Persona, Source, Score or Started. The list shows your own conversations, newest first. Program assessments do not appear here.

Source separates Simulation from Self-uploaded conversations. Click a row to open its analysis.

Read the analysisCopy Anchor Link

The analysis starts after a conversation ends and continues if you close the page. Conversations shorter than 15 seconds are not analysed.

app.sleak.ai

Vanessa BrunsCafé Bruns

74/100

OverviewScorecardQuestionsObjections

Opening0:00

Needs analysis1:12

Asks about the budget

TranscriptSummary

We have a fixed budget for next year.

Score calculation

Opening85

Needs analysis62

Closing78

Total74

35

Asks about the budget

Vanessa mentioned a fixed budget, but you did not ask how large it is. 2:31

1. Open Overview to read Well done and Improvement potential.
2. Expand an improvement point to see its explanation, suggestion and example.
3. Open Scorecard to review each phase and criterion.
4. Click a feedback timestamp to find the passage in the transcript or recording.

The score from 0 to 100 is a weighted average of the criteria. Hover over it to see the calculation. Criteria show ✓ from 80, ○ from 50 and ✗ below 50.

Questions reviews your questions. Objections reviews the counterpart's objections and your responses. Transcript and Summary are on the right. Recordings are available only if your workspace keeps them. Clicking a timestamp does not start playback automatically.

Speech metrics appear for voice conversations, not chats. See Compliance settings for recording retention.

Practice againCopy Anchor Link

Click the repeat button beside the persona's name to start another conversation with it.

Import a real conversationCopy Anchor Link

1. Click Import.
2. Select Recording or Transcript.
3. Upload audio or paste the transcript.
4. Confirm your speaker if Sleak asks.
5. Confirm the conversation type.
6. Start the analysis.

You can also drop audio onto the list. Recordings can be up to 100 MB. MP3, WAV and M4A work. Sleak analyses conversations between two people.

Delete a conversationCopy Anchor Link

1. Open … beside a conversation.
2. Select Delete.
3. Confirm the deletion.

Deletion cannot be undone. Owners, Admins and Teamleads can delete conversations within their permissions. Members cannot. Assessments cannot be deleted.

Use Restart analysis in the analysis menu to run the analysis again.

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